Investigator, Global Security

The role

The Investigator of Global Investigations supports lines of business including Platform Fraud, Community Safety, Law Enforcement Liaison, Insurance Fraud, and Executive Protection. This person builds relationships with internal partners and law enforcement to resolve cases and manage organized crime investigations.

What you will do

• Set strategic objectives and drive accountability with the Manager of Global Investigations and Head of Global Security
• Assist in the design and build of the global law enforcement outreach program
• Maintain effective working relationships with law enforcement and government authorities
• Collaborate with internal cross-functional partners including PII, Risk, Community Safety, Legal, and Public Policy
• Plan and execute educational programs for law enforcement authorities
• Conduct and lead complex theft investigations related to organized crime
• Support theft and loss initiatives for the bikes and scooters line of business
• Drive continuous improvement by understanding trends in organized theft
• Contribute to the development and maintenance of Lyft's policies and practices
• Assist with threat and risk assessments, investigations, mitigation, and protection efforts for Executive Protection

Required qualifications

• Extensive experience working with law enforcement authorities
• Significant experience in organized retail crime (ORC) detection and law enforcement partnerships
• Ability to gain buy in from Law Enforcement to resolve ORC investigations
• Knowledge and expertise in preparing for and testifying in Local/State/Federal Court
• Investigative experience identifying, resolving, conducting root cause analysis, and recommending deterrent enhancements
• Ability to participate, conduct, lead surveillance with law enforcement
• Ability to gain buy in and support of multiple partners to ensure successful investigations
• Outstanding written, verbal, electronic communication and presentation skills
• Proven ability to track, prioritize and drive multiple concurrent projects
• Strong problem-solver with ability to thrive in a fast-paced startup environment
• Highest level of integrity and management of confidential information

Nice to have

• interfacing with international law enforcement agencies
• Bachelor’s degree or some higher education

Benefits

• Medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match
• 12 observed holidays
• Discretionary paid time off for salaried team members
• 15 days paid time off for hourly team members
• 18 weeks of paid parental leave
• Subsidized commuter benefits
• Monthly Lyft credits
• Complimentary Lyft Pink membership

About the company

Lyft aims to serve and connect by cultivating a work environment where all team members belong and have the opportunity to thrive.