Senior AI Software Engineer, Risk - Insurance Claims Management

The role

You will lead the development of a scalable Risk Management Information System to power the insurance platform. You will drive technical roadmaps and architectural decisions to automate claims workflows using AI solutions.

What you will do

• Define and drive the long-term technical roadmap for claims management systems
• Provide architectural leadership and make design tradeoffs
• Identify bottlenecks and drive platform innovations with AI automation solutions
• Deliver scalable, reliable, high quality and well-tested solutions and code
• Collaborate with internal teams and external insurance partners
• Lead code reviews, design reviews, production on-call support and incident triaging
• Invest in the engineering community through knowledge sharing

Required qualifications

• B.S., M.S. in Computer Science or related technical field or relevant work experience
• 6+ years of professional experience building scalable distributed systems
• Ability to build end-to-end products and platforms
• Ability to reason about tradeoffs in system design, architecture, domain modeling, and operational cost
• Experience developing AI features using multimodal LLMs, RAG pipelines, agentic workflows, and other relevant AI frameworks
• Experience driving AI adoption or AI automation tools
• Experience improving performance with robust evals, agent tracing tools, fine-tuning LLMs, optimizing RAG pipelines and implementing feedback loops
• Proficiency in Python
• Experience with data processing frameworks and tools like Spark, Kafka, Airflow and cloud provisioning environments
• Strong oral and written interpersonal skills

Nice to have

• Knowledge of React/Next.js and data analysis
• Prior experience in insurance, claims management, workflow orchestration or external vendors
• Knowledge about AI safety and alignment considerations
• Background in machine learning, NLP, or related fields
• Experience with A/B testing and experimentation frameworks

Benefits

• Medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan
• 12 observed holidays
• Discretionary paid time off for salaried team members
• 15 days paid time off for hourly team members
• 18 weeks of paid parental leave
• Subsidized commuter benefits
• Lyft Pink

About the company

Lyft aims to serve and connect by cultivating a work environment where all team members belong. The Risk Tech engineering organization works to reduce accident frequency and manage costs to enhance safety and affordability.