Senior Product Manager, Trust & Safety

The role

This person will design and build a platform that supports Safety for global expansion. They will partner with engineering, data science, ML, design, and research teams to develop safety solutions.

What you will do

• Design and build the future of the platform that supports Safety
• Set up an ambitious vision and roadmap
• Partner with engineering, data science, ML, design, and research teams
• Partner with Policy and Support teams to develop solutions for Drivers and Riders
• Represent Trust and Safety as the SME in ongoing and new partnerships
• Conceptualize, manage and prioritize multiple projects for stakeholders
• Define success metrics and drive data-informed decisions

Required qualifications

• 5+ years of experience in Product Management, with experience in Trust and Safety roles
• Deep technical acumen, with experience delivering platform solutions that accelerate integrations with third parties
• Experience leading a team of engineers and setting clear goals, strategies, and long term roadmaps
• Comfortable working in fast-moving, ambiguous environments
• Demonstrated impact working with internal and external partners, across cultures and working styles
• Strong communication skills and intuition for communication strategy at every level
• Detail oriented with superior organizational skills

Nice to have

• Engineering or Computer Science Degree

Benefits

• Medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match
• 12 observed holidays
• Discretionary paid time off for salaried team members
• 15 days paid time off for hourly team members
• 18 weeks of paid parental leave
• Subsidized commuter benefits
• Monthly Lyft credits
• Complimentary Lyft Pink membership

About the company

Lyft connects people to transportation to change the way we live and get around our communities. The company aims to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.