Senior Product Manager, Driver Experience

The role

You will identify and solve driver pain points by streamlining interactions and creating intuitive systems. You will lead a core team of engineers, designers, data scientists, and marketers to execute a product roadmap.

What you will do

• Understand driver and business needs to set an ambitious product vision
• Set team goals and success metrics based on data, market research and user research
• Build a product roadmap and lead a core team to execute it
• Build alignment and collaborate with partner teams on shared goals
• Communicate roadmaps, priorities, experiments and decisions to various audiences
• Own products from ideation through development, launch, growth and maintenance

Required qualifications

• 5+ years in product management, product design or equivalent consultant experience
• Significant time spent leading consumer facing products
• Ability to manage project ambiguity, complexity, and interdependencies
• Ability to define and analyze metrics that inform product success
• Strong user empathy and experience in customer discovery and product development
• Experience building alignment and influencing decision making across org lines and with senior leadership
• Strong communication skills for all levels
• Detail oriented with ability to balance multiple projects, deadlines, and requests

Benefits

• Medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match
• 12 observed holidays
• Discretionary paid time off for salaried team members
• 15 days paid time off for hourly team members
• 18 weeks of paid parental leave
• Subsidized commuter benefits
• Monthly Lyft credits
• Complimentary Lyft Pink membership

About the company

Lyft connects people to transportation to change the way they live and get around their communities. The Driver team is dedicated to fostering a platform of high-quality service by empowering drivers.