Chief of Staff, Lyft Urban Solutions

The role

The Chief of Staff for LUS will serve as a strategic thought partner and executor for the Head of LUS. You will manage planning, operating rhythms, and communications for a global, multi-function organization.

What you will do

• Act as a sounding board to the Head of LUS on priorities, tradeoffs, and organizational decisions
• Own the LUS annual planning and OKR process
• Design and improve how the LUS leadership team operates
• Prepare the Head of LUS for key meetings and reviews
• Lead cross-functional initiatives from research to execution
• Own LUS internal communications including all-hands and leadership updates
• Lead the organization through change including new priorities and team structures
• Partner on org health, headcount planning, and engagement
• Build relationships across LUS and Lyft to align on shared priorities
• Build scalable processes using AI and automation

Required qualifications

• 5+ years of experience, including management consulting or a similar strategy role
• Track record of leading cross-functional programs and delivering results on time
• Ability to analyze complex, ambiguous situations and recommend a path forward
• Ability to shape strategy and do the work to deliver it
• Ability to influence without authority and hold stakeholders accountable
• Experience driving organizational or process change
• Excellent written and verbal communicator
• Data-fluent with a solid grasp of financial fundamentals
• Experience working with global or geographically distributed teams
• Highest level of integrity and discretion with confidential information

Nice to have

• In-house experience in strategy, operations, BizOps, or a Chief of Staff function
• Experience in mobility, transportation, hardware, or operations-heavy businesses

Benefits

• Medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match
• 12 observed holidays
• Discretionary paid time off for salaried team members
• 15 days paid time off for hourly team members
• 18 weeks of paid parental leave
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

About the company

Lyft Urban Solutions powers bike-sharing and scooter-sharing systems in over 60 cities worldwide. They build the software, hardware, and operations for urban micromobility.