Enterprise Applications Engineer (DMS)

The role

You will serve as the primary administrator of NetDocuments and drive the firm's document management strategy. You will lead the adoption of NDMax AI capabilities and partner with stakeholders to enhance operational efficiency and information governance.

What you will do

• Serve as the primary administrator for the NetDocuments document management system.
• Configure, deploy, and promote adoption of NDMax capabilities.
• Partner with the Director of Data Governance to maintain governance standards and compliance.
• Test, package, and deploy NetDocuments updates and enhancements.
• Execute large-scale data imports and exports.
• Manage document security requests, workspace permissions, and ethical walls.
• Collaborate with NetDocuments and third-party vendors to troubleshoot issues.
• Provide backup administration and operational support for Finance and HR enterprise applications.
• Lead DMS-related projects, deliver user onboarding and training, and create technical documentation.
• Identify opportunities to improve processes and strengthen system reliability.

Required qualifications

• Bachelor's degree in Information Technology, Information Systems, a related field, or an equivalent combination of education and experience.
• Four or more years of experience administering an enterprise document or content management platform.
• Hands-on experience administering NetDocuments, including familiarity with NDMax technologies and AI-enabled document workflows.
• Understanding of ethical walls, access management tools, and information governance best practices.
• Exposure to Finance or HR enterprise applications such as Aderant, Paylocity, or similar business systems.
• Experience with scripting and automation of routine administrative tasks.
• Working knowledge of data querying, troubleshooting, validation, and secure data migration processes.
• Strong communication, training, and consulting skills.
• Prior law firm or professional services experience and familiarity with legal workflows, matter-centric organization, and compliance requirements.
• Interest in legal AI, knowledge management, and emerging technologies.
• Ability to manage multiple priorities independently while handling sensitive and confidential information.

Nice to have

• Direct NetDocuments experience is strongly preferred.
• Experience within a professional services environment is preferred.

Benefits

• Mentorship
• Leadership development
• Continuous learning opportunities
• Flexibility and well-being
• Family-focused culture
• Reasonable revenue hour expectations
• Technology that drives efficiency
• Competitive compensation

About the company

McNees Wallace & Nurick LLC is a full-service law firm with more than 170 attorneys and 350 professionals. Headquartered in Harrisburg, Pa., the firm operates offices across Pennsylvania, Maryland, Ohio, and Washington, D.C.