Director of Branch Operations

The role

The Director of Branch Operations provides leadership and direction for the Vancouver office. This role drives operational excellence, strategic growth, and employee engagement while overseeing seven key leads.

What you will do

• Provide strategic leadership to align the office with company goals and values
• Foster a positive, collaborative workplace culture
• Provide oversight for resource allocation
• Mentor and develop employees
• Ensure compliance with company policies, industry regulations, and safety standards
• Bring a Southwest Washington perspective to corporate leadership
• Develop and maintain relationships with existing clients and identify new opportunities
• Represent MacKay at industry and community events
• Support proposal development, contract negotiations, and pricing strategies
• Develop and manage the annual branch office budget

Required qualifications

• Bachelor’s degree in Civil Engineering, Surveying, Environmental Science, Business Administration, or a related field
• 10+ years of experience in the AEC industry
• At least 5 years in a leadership role
• Extensive knowledge of engineering, land development, construction, land surveying or environmental consulting practices
• Proven ability to lead teams, develop client relationships, and drive business growth
• Financial management experience, including budgeting, forecasting, and profitability metrics
• Excellent communication, negotiation, and problem-solving skills
• Ability to work with all levels within the firm and build solid relationships with internal groups
• Ability to exercise influence at many levels of the organization

Nice to have

• Professional Engineering (PE) license
• Professional Land Surveyor (PLS) certification
• Equivalent credentials

Benefits

• Medical including HSA High Deductible option
• Dental
• Vision
• FSA
• Supplemental Life Insurance plans
• 100% company-paid Life Insurance
• Short-Term Disability
• Long-Term Disability coverage
• 401(k) plan with up to a 4% match
• Paid vacation and sick time
• 11 paid holidays
• Employee ownership options

Before you apply

• Employment requires passing a pre-employment background check and drug screen

About the company

MacKay is an infrastructure and environmental services firm built on more than 50 years of experience. The company is in a phase of expansion and growth across geographies, services, and markets.