Health Navigator

The role

The Health Navigator develops relationships with patients and providers to assist with patient-facing, administrative, and logistical tasks. You will work inside partner clinics to help doctors focus on delivering medical care.

What you will do

• Develop strong relationships with patients to assist them with their care
• Meet with patients during the check-in process and enter data into software
• Call patients to schedule office visits or remind them to pick up medication
• Order and schedule various procedures, tests and screenings
• Identify and track progress on important gaps in patient care
• Maintain a record of patient interactions and communicate with providers using electronic health records
• Educate patients on healthcare options, insurance benefits, and common medical conditions
• Help patients access various community resources
• Help coordinate follow-up care after patients have been discharged from the hospital

Required qualifications

• Self-starter comfortable working independently
• Enjoys meeting new people and developing relationships
• Strong service mentality
• Can skillfully explain the importance of key activities that makes patients healthier
• Flexible and excited to tackle new challenges
• Loves solving problems and takes initiative
• Comfortable using data to help inform decisions and activities
• Excited by working in a fast-paced organization where change is the norm
• Learns and applies new information quickly
• Familiar with and comfortable using multiple software platforms
• Active unencumbered driver’s license required
• GED or High School Diploma

About the company

Main Street Health is the nation's largest provider of value-based care exclusively serving rural America. They partner with rural primary care doctors to provide staff, technology, and processes for a value-based delivery model.