Receptionist (Temp to Perm)

The role

You will serve as the first point of contact for visitors and callers to MLB offices. You will provide administrative support to the Facility and Office Operations Department.

What you will do

• Operate high volume console to receive, screen and redirect calls.
• Utilize automated software system to schedule and confirm visitor appointments.
• Greet guests, visitors and job applicants, and announce their arrival.
• Answer and refer incoming inquiries to appropriate department(s).
• Enter large group meeting attendee lists into MyKastle building security system.
• Use automated conference room booking system to reserve rooms.
• Monitor bookings daily to suggest potential adjustments needed to the schedule.
• Assists with mail delivery, sorting and mail room monitoring duties.
• Provides general administrative support (filing, invoices, labels, copying) to the department.
• Oversees conference room inventory for kitchen accoutrements.

Required qualifications

• Some college
• Minimum of two years of experience in a reception or administrative role
• Experience operating high volume, multi-line/directory phone system
• Professional demeanor with strong interpersonal and verbal communication skills
• Excellent customer service aptitude
• Ability to work independently or as part of a team
• Strong attention to detail
• Ability to sit for long periods of time
• Excellent computer aptitude, including strong working knowledge of MS Office Suite (MS Word, Excel and PowerPoint)

Nice to have

• Working knowledge of conference room software, Condeco strong preferred

About the company

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada.