Intern, Event Operations

The role

The Event Operations Intern supports daily administrative and operational functions of the JRTC Event Services team. This role assists with Spring Training preparations, hospitality coordination, and onsite logistics for housing, meals, and meeting spaces.

What you will do

• Assist with daily operational preparations for incoming athletic and non-athletic groups
• Communicate schedule changes, group needs, and special requests to the Event Services team and other internal departments
• Serve as a liaison for non-Spring Training groups, coordinating facility needs
• Assist with the collection, review, and organization of required documentation
• Conduct facility tours for prospective clients
• Build and maintain positive working relationships with MLB baseball and softball development staff
• Prepare guest-facing materials
• Support hotel-related coordination including room blocks and hotel commissions
• Support Front Desk operations including check-ins and switchboard coverage
• Assist with retail operations and special events

Required qualifications

• High school diploma required
• Strong verbal and written communication skills
• Highly organized, detail-oriented, and self-motivated
• Flexible and adaptable
• Able to work both independently and collaboratively
• Ability to work irregular hours, including nights, weekends, and holidays
• Valid driver’s license with an excellent driving record
• Ability to lift and carry up to 30 pounds

Nice to have

• Current enrollment in an accredited two- or four-year college program or relevant work-based learning program (Hospitality, Event Services, Sports Management, Business Administration, or related field
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

About the company

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada.