Product Manager, Fan Data

The role

This role focuses on enhancing the Fan Data Platform to centralize MLB Fan Data. You will manage products and features related to the Ticketing domain to enable use cases across the industry.

What you will do

• Manage a defined set of products, features and initiatives related to ticketing data within MLB’s Fan Data Platform
• Focus on centralizing all ticketing data in one platform, creating new data products and enabling high value use cases
• Work with key stakeholders across the industry to build consensus and roadmaps
• Gather, document and translate business and technical requirements into clear product requirements, user stories and acceptance criteria
• Lead day-to-day product planning, development, testing, release and rollout activities
• Maintain a strong focus on data quality and governance
• Build and manage relationships with a diverse set of stakeholders across the Baseball industry
• Keep a pulse across sports and other industries, including best practices and trends

Required qualifications

• 2+ years of experience as a Product Manager, supporting data platforms
• Hands-on experience using SQL/R/Python to explore data, validate requirements or support product decisions
• Experience with Agile methodologies such as scrum or kanban
• Ability to build productive relationships and work effectively with a diverse group of stakeholders
• Excellent written and verbal communication and presentation skills
• Fortitude to remain calm and react appropriately in high-pressure situations
• Self-starter who is energetic & enthusiastic, confident, adaptable & fan-oriented and comfortable working in a fast-moving environment
• Strong problem solving skills
• Ability to translate highly unstructured business problems into tangible solutions

Nice to have

• A love for Baseball!
• Experience defining or monitoring data-quality and product-adoption measures
• Experience in building large scale Data Platforms using cloud based services
• Technical background along with hands on experience in analyzing large scale data sets with SQL, Python, R, etc
• Proven experience in owning products / large scale projects through to completion, from requirements gathering through rollout and training

Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

About the company

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. The company has a culture of growth, teamwork, and professionalism.