Sales Development Representative

The role

You will turn prospect interest into qualified sales conversations for the closing team. You will reach out to inbound and outbound leads, qualify them, and book them onto the right closer's calendar.

What you will do

• Contact inbound inquiries, new opt-ins, event leads and assigned outbound prospects by phone, SMS and email.
• Qualify prospects on their business, revenue stage, goals, challenges, urgency and fit.
• Book qualified prospects onto the appropriate closer's calendar and confirm date, time, time zone and attendance.
• Work follow-up queues and re-engage unresponsive prospects and older opportunities.
• Give closers clear notes on each prospect's situation, objections and commitments.
• Own confirmations, reschedules, cancellations and no-show recovery when assigned to a senior closer pod.
• Keep HubSpot records accurate and review ownership and history before outreach.
• Submit the daily setter report, track personal KPIs and flag lead-quality or process issues.

Required qualifications

• Clear, confident communication over the phone and in writing.
• Strong listening skills and curiosity about business owners' goals and challenges.
• Comfort starting conversations, handling objections and working through rejection.
• Consistent execution, strong organization and attention to detail.
• Coachability and willingness to practice, review calls and apply feedback.
• Confidence learning HubSpot and sales tools.
• Ability to work in person in Kelowna, BC.

Nice to have

• Sales, appointment-setting, prospecting or customer-facing experience.

Before you apply

• Candidates without a formal sales background can still be considered if they show strong communication, work ethic and coachability.
• Applying makes you considered for all open roles across the company's businesses, not only this one.

About the company

Martell Group builds people, brands and ventures across Media, B2B SaaS and AI. It was founded by serial entrepreneur and investor Dan Martell.