Full-Time Key Holder, Margaux SF

The role

This person will provide a personalized shopping experience and lead service on the sales floor. They will also support store operations, visual merchandising, and inventory management.

What you will do

• Provide an outstanding and personalized client experience
• Greet customers promptly and engagingly
• Offer expert styling advice and showcase product knowledge
• Contribute to business growth and achieve sales goals
• Maintain the selling floor in alignment with brand standards
• Assist in the implementation and management of in-store inventory strategy
• Maintain BOH inventory
• Communicate proactively on stock issues
• Process returns efficiently
• Work with the Store Manager to implement strategies to drive business growth

Required qualifications

• 3+ years of experience in contemporary or luxury retail
• Proven track record in cultivating meaningful client relationships
• Ability to quickly develop a client book
• Strong network of customers
• Aptitude for personalized client outreach and retention
• Friendly and energetic personality
• Professionalism in all situations
• Collaborative and people-focused
• Quick and efficient problem-solver
• Strong understanding of business operations
• Outstanding organizational and communication abilities
• Ability to work with a flexible schedule, including weekends, holidays, and special events

Nice to have

• previous direct experience in clienteling
• Experience as a key holder

Benefits

• medical, dental, and vision coverage
• Paid time off
• paid sick leave
• Employee discount on all Margaux products
• A close-knit, mission-driven team culture

About the company

Margaux is a footwear brand founded in 2015 that creates a modern footwear wardrobe for women. Each pair is designed in New York and handmade in Spain.