Lead Support Engineer

About the job

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. What You'll Do Mark43 is seeking a hands-on Lead Support Engineer to lead our growing UK Support team, which supports mission-critical public safety systems for customers including Greater Manchester Police (GMP). This role combines people leadership with active participation in day-to-day technical support. You will manage a team of Junior Support Engineers and Support Engineers while remaining closely involved in the support queue—responding to tickets, conducting initial triage, setting priorities,…