Marksman
Director, HR - West Region and Retail Division
El Segundo, CA. Posted 2 months ago
The role
The Human Resources Director leads HR strategy, operations, and service delivery for the West region and Retail division. This role serves as a trusted advisor to operations leadership and connects field needs with Talent Acquisition and corporate HR.
What you will do
- Serve as the primary HR leader for the West region and Retail division
- Consult with operations leadership on workforce priorities, staffing, and employee relations
- Translate operational needs into actionable people plans
- Partner with Talent Acquisition to manage high-volume hiring needs
- Oversee field-level HR administration including onboarding, leaves, and terminations
- Drive use of HRIS, ATS, and documentation standards
- Evaluate and improve HR and recruiting processes
- Ensure compliance with federal, state, and local employment requirements
- Lead complex employee relations investigations
- Lead and develop the HR team supporting West and Retail
Required qualifications
- 8+ years of progressive HR experience
- At least 3 years supporting a multi-site, multi-state, hourly workforce
- Strong command of California labor and employment law
- Success consulting with senior operations leaders
- Experience in employee relations, investigations, compliance, and HR operations
- Experience leading distributed HR or onboarding teams
- Experience improving cross-functional processes and using data to drive decisions
- Comfort working with HRIS, applicant tracking/onboarding platforms, and reporting tools
- Bachelor's degree in Human Resources, Business, or a related field
- Ability to travel regularly across the West region and Retail division locations, up to approximately 20%
Nice to have
- Experience supporting additional Western states
- Experience in contract security, retail, staffing, janitorial, hospitality, logistics, or another high-volume service environment
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification
About the company
Marksman Security is a provider of personalized security solutions. It was named a nationally recognized Top Workplace in 2024 and 2025 by USA Today.