Director, Sales Engineering

The role

You will lead and develop a global team of technical presales engineers. You will set standards for demos, scoping, and proofs of concept while partnering with regional sales leaders.

What you will do

• Lead and develop the global team of technical presales engineers
• Set expectations, run coaching, and make hiring, promotion, and performance calls
• Define and own demo standards, reference architectures, discovery guides, and proof-of-concept playbooks
• Pair with regional sales leaders to assign SE coverage and join strategic pursuits
• Work with Product and Engineering on release readiness and technical certification
• Bring customer and field feedback to Product, Engineering, and Security
• Measure the team on technical win rate, proof-of-concept outcomes, certification, and SE productivity
• Report team metrics regularly to the CRO

Required qualifications

• Experience leading a team of technical presales or solutions engineers, including hiring, coaching, and performance management
• Hands-on fluency with enterprise deployment of self-hosted or on-premises software, including security, identity, and integration requirements
• Experience running technical evaluations and proofs of concept for enterprise or public-sector buyers
• Executive-level communication, with credibility in front of CISOs, architects, and senior sales leaders
• Comfort working remotely with a globally distributed team

Nice to have

• Background in defense, intelligence, or critical infrastructure, including familiarity with government procurement cycles, security clearance considerations, or CMMC and FedRAMP contexts
• Experience selling or supporting Mattermost, Slack, Microsoft Teams, or other enterprise collaboration platforms
• Familiarity with Salesforce, Gong, or similar tools for tracking technical activity and win rates
• Experience building AI-assisted workflows that make SEs faster, such as demo preparation, RFP responses, or discovery notes

Benefits

• Medical, dental, and vision coverage
• Unlimited PTO
• Company holidays
• Work from home stipend
• Annual learning and development budget for conferences, certifications, and courses
• Paid parental leave for all parents
• 401(k) plan

Before you apply

• This role may require obtaining and maintaining a U.S. government security clearance
• Candidates must meet federal eligibility requirements
• Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR

About the company

Mattermost is a collaborative workflow platform for defense, intelligence, security, and critical infrastructure. The platform runs on-premises and in private clouds, delivering secure messaging, file sharing, and workflow automation.