VP of Business Operations

The role

The VP of Business Operations owns the operating engine for the core business, specifically driving member enrollment and revenue. This leader manages AI enablement, central operations, and strategy and operations functions.

What you will do

• Own member growth for the Core Business and enrollment targets
• Build and run a scalable enrollment engine
• Deliver AI enablement across the organization
• Lead the central operations team
• Lead the strategy and operations team
• Optimize around data and build operational metrics
• Hold cross-functional partners accountable to operational KPIs
• Partner with Data and Finance to instrument and forecast

Required qualifications

• 12+ years of experience driving growth, enrollment, acquisition, revenue, or business operations outcomes
• Proven people and organizational leadership
• Elite quantitative ability
• Strategic range across functions
• Operational systems and scaling experience
• AI fluency and conviction
• Cross-functional leadership and accountability
• Commercial instincts
• Comfort in a fast-paced, mission-driven environment

Nice to have

• Experience in healthcare, benefits, marketplaces, consumer subscription, or another environment with a complex funnel and multiple stakeholders

Benefits

• Access to the full Maven platform and specialists
• Whole-self care through wellness partnerships
• Hybrid work
• In office meals
• Work together days
• 16 weeks 100% paid parental leave
• New parent stipend
• Annual professional development stipend
• Access to a personal career coach
• 401K matching for US-based employees

Before you apply

• Requires active work authorization in the US

About the company

Maven Clinic is the world's largest virtual clinic for women and families. The company partners with employers and health plans to provide end-to-end women's and family health programs.