Field Service Technician (m/w/d)

The role

The Field Service Technician performs worldwide on-site commissioning, repair, and maintenance of systems such as electrical and hydraulic web guiding systems, slitting machines, and winding shafts. They provide technical consulting and training to customers both on-site and remotely.

What you will do

• Worldwide on-site commissioning, repair, and maintenance of systems
• Consulting and training customers on technical applications on-site and remote
• Technical contact for internal sales regarding application questions and technical clarifications
• Telephone technical support for the field sales service

Required qualifications

• Completed degree in electrical engineering, mechatronics or comparable qualification such as state-certified technician (automation/measurement and control technology) with initial professional experi
• Good knowledge of control and automation technology
• Very good German and English skills in spoken and written form
• Willingness for international business travel
• Driver's license class B / BF17
• Service and customer orientation
• Communication strength
• Independent, reliable, and solution-oriented way of working with analytical and technical understanding
• Freedom from vertigo

Nice to have

• Basic knowledge in mechanical engineering
• Other foreign languages

Benefits

• Flexible working hours
• 30 days of vacation (based on a 5-day week)
• Hybrid working model
• Corporate Benefits (employee offers and discounts)
• 50.00€ monthly Pluxee Benefit Card (tax-free)
• JobRad leasing
• Employee Referral Program
• Continuous Improvement bonus for suggestions
• Fruit basket in the office

About the company

As part of the internationally operating MAXCESS group, they develop, produce, and sell technical solutions for web guiding, web monitoring, winding, slitting, and web tension control. Their systems are used in the paper, plastic, metal, and rotary tool industries worldwide.