Director of Training

The role

The Director of Training will lead the Training team and drive learning and development initiatives across the organization. This role involves shaping training strategy, developing learning programs, and overseeing various training functions and staff.

What you will do

• Develop and execute annual training strategy in partnership with Training, Human Resources, and Operations.
• Lead, develop, and support the Training team.
• Oversee the Certified Training Associate mentor program.
• Manage the company's learning management system, Easy LMS.
• Assess organizational training needs and develop programs.
• Develop and coordinate training across sales, customer service, reputation management, property management software, audits, maintenance, safety and risk, and company policies and procedures.
• Lead classroom, virtual, on-the-job, workshop, conference, and other learning experiences.
• Oversee professional development and leadership development programs.
• Create and review training materials, curricula, visual aids, and multimedia presentations.
• Establish testing, evaluation, and reporting processes to measure training effectiveness.

Required qualifications

• Bachelor's degree from a four-year college or university, related experience and/or training, or an equivalent combination of education and experience.
• Minimum of 5 years of experience in a Community Manager position.
• Strong knowledge of property management operations, leasing, and customer service.
• Proficiency with property management software and related technology platforms.
• Experience with Yardi, Microsoft Word, Excel, Outlook, Elise AI, RealPage, and operations-related platforms.
• Strong presentation and facilitation skills.
• Ability to analyze operational and financial metrics, including NOI, economic occupancy, cost per employee, turnover, and other property-related measurements.
• Excellent organizational, written, verbal, and interpersonal communication skills.
• Ability to build strong cross-functional relationships and effectively lead and motivate a team.
• Flexible, collaborative, and solution-oriented approach.

Benefits

• Company profit sharing
• Accrues 10 days Paid time off per year
• 10 Paid Holidays per year
• 2 Paid Personal Days per year
• 40 Hours of Paid Sick Time
• 401K with employer match
• Medical
• Dental
• Vision
• Employee Assistance Program
• Life Insurance
• Flexible Spending Account

Before you apply

• You will be asked to submit to a background check and drug-screen.

About the company

MG Properties has over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States. The company focuses on enriching lives through community buildings, philanthropy, and employee growth.