Client Director till UM

Sweden. Posted 11 months ago

The role

You will be the main person responsible for client satisfaction and profitability. You will act as a strategic advisor, lead client teams, and drive business development.

What you will do

Main responsibility for client satisfaction and good profitability
Strategic dialogue at a business strategic level
Identify strategic challenges and drive strategic projects
Understand client needs and ensure structures and consultation meet those needs
Drive relevant upselling in cooperation with specialist resources
Commercial responsibility for budget, profitability, follow-up, and invoicing routines
Ensure good client relations
Lead client teams and ensure specialists understand client needs
Set meeting structures and agendas for internal and client meetings
Lead the work of setting formats and developing deliveries

Required qualifications

Many years of experience from a media agency leading and building strong client relations
Used to handling large clients and strategic issues
Experience of leading cross-disciplinary teams
Excellent presentation and communication skills
Curious, proactive, and promotes learning and development

Nice to have

Have been on the client side
Have been at an advertising agency

About the company

UM is a global media and communications agency with employees in over 120 countries. In Sweden, they are located on Grev Turegatan in Stockholm.