Social Strategist

The role

You will monitor, respond to, and engage with client communities across social channels. You will develop social strategies and provide perspectives on the social landscape.

What you will do

• Develop a deep understanding of client brand tone to embody the brand voice.
• Update client social media response bank on an ongoing basis.
• Respond to social comments and DMs via community management, including after-hours moderation.
• Own organic social media content publishing via automated systems and manually in-platform.
• Provide quarterly updates on best practices for organic and paid social.
• Compile qualitative quarterly reports on audience observations and commentary themes.
• Build relationships with internal and external agency teams.
• Produce POVs on new social media features and landscape shifts.
• Work with the Social Strategy team on ad-hoc projects to drive new business.
• Stay up to date with cultural and social trends and platform best practices.

Required qualifications

• 2-4 years of community management and social strategy experience
• Demonstrated enthusiasm for interactive media and digital marketing with strong working knowledge of social media
• Highly organized and detail-oriented with an emphasis on complete accuracy
• Team player who is able to balance multiple workstreams and collaborate effectively across multiple departments and communicate clearly
• Strong writing and communication skills
• Confidence in executing tasks independently, working with remote team members, and interacting with peers and senior executives
• Knowledge and expertise across all social media channels (Facebook, Instagram, TikTok, Twitter, Snapchat, Reddit, YouTube, etc.)

Nice to have

• Experience in mining insights, building social strategies, planning editorial calendars, community management and social reporting
• Experience working within the health industry or government agencies

Benefits

• Medical coverage
• Dental coverage
• 401(k) plans
• Flex spending
• Life insurance
• Disability
• Employee discount program
• Employee stock purchase program
• Paid family benefits

About the company

KINESSO is a technology-driven performance marketing agency providing actionable growth for agency partners and clients. The company has more than 6,000 employees operating in more than 60 countries.