SVP, Client Ops

About the job

Overview The Client Operations Lead is accountable for driving operational excellence that strengthens client relationships, improves responsiveness, and delivers a scalable, high-quality client experience across key accounts. This role leads the operational system that underpins delivery - spanning budget stewardship, controls and governance, tools and workflow discipline, and the practical ways of working that ensure campaigns and programs execute with accuracy and confidence. Responsibilities 1. Client Operations Excellence & Delivery Integrity • Own the operational integrity for a key client, ensuring our operating model is delivered with accuracy, consistency and confidence across all…