Group Director, Client Advice & Management

The role

The Group Director, Client Advice and Management is a senior leadership role managing an integrated team. You will act as the day-to-day leader for clients and internal teams to develop business-appropriate solutions.

What you will do

• Day to day client leader and advisor
• Lead the team to deliver work and ensure client satisfaction scores
• Author client proposals, recommendations and points of view
• Ensure client reporting, budget management, authorization and billing needs are met
• Maintain relationships between clients and Strategy, Design, Partnerships and SBU leads
• Manage client expectations, agency resources and deadlines
• Deepen relationships and craft collaborative partnerships with clients partners agencies
• Apply a client lens to Initiative product to meet agreed-upon KPIs
• Educate the team and leadership on clients business, culture and industry
• Partner with discipline leaders to provide team members with performance goals, evaluations and career paths

Required qualifications

• Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors
• Ability to drive projects from conception to completion
• Project management experience
• Background in consulting, marketing, advertising or integrated communications
• Strong leader, presenter and packager of opportunities
• Strong commercial acumen

Nice to have

• 10+ years in integrated planning role in media, publisher / vendor, or communications discipline (digital, content)
• 6+ years’ experience in leading, managing and developing a multi-dimensional staff

Benefits

• medical and dental coverage
• 401(k) plans
• flex spending
• life insurance
• disability
• employee discount program
• employee stock purchase program
• paid family benefits

About the company

mediabrands is an employer that provides equal employment opportunities to all employees and applicants.