Remote Enrollment Specialist (Certified Medical Assistant)

The role

Enrollment Specialists educate and enroll eligible patients in Chronic Care Management and Remote Patient Monitoring programs. You will connect with patients through outbound calls to achieve weekly enrollment goals.

What you will do

• Engage with eligible patients at partner clinics to introduce CCM and RPM programs.
• Educate patients on the benefits of CCM and RPM services and answer questions.
• Guide eligible patients through the enrollment process.
• Ensure all required information and documentation is completed accurately.
• Communicate clearly and compassionately with patients and their families.
• Coordinate with clinic staff and the care management team.
• Maintain accurate records of patient interactions and enrollment status.
• Work toward established patient enrollment goals.
• Build positive relationships with patients and clinic staff.

Required qualifications

• National Certification in Medical Assisting (AAMA, NHA, NCCT, NAHP or similar)
• Residence in the US
• Strong communication skills, both written and verbal
• Empathy and the ability to connect with patients and their families
• Basic knowledge of chronic health conditions and their management
• Comfortable using technology for documentation and communication
• Attention to detail and strong organizational skills
• Ability to work independently and as part of a team

Nice to have

• Sales or customer service experience

Benefits

• Competitive pay
• Paid training

Before you apply

• Single-state certifications, diplomas or completion certificates do not qualify
• Attach your Medical Assistant certificate

About the company

Medsien is a provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States. Based in San Francisco, the company is committed to improving the lives of patients living with chronic health conditions.