Remote Certified Medical Assistant- Bilingual Hindi / Gujarati / Punjabi

The role

You will assist patients in enrolling into various healthcare programs. You will act as a Care Partner by conducting consultations, assessing eligibility, and providing continuous support to patients.

What you will do

• Guide patients through the enrollment process for healthcare programs.
• Evaluate patient eligibility for specific healthcare programs.
• Conduct comprehensive consultations with patients.
• Document patient information and enrollment details in electronic health records.
• Monitor enrollment progress and communicate with patients.
• Provide patients with explanations regarding healthcare programs.
• Adhere to privacy regulations such as HIPAA.
• Stay informed about changes to healthcare programs.
• Work with healthcare providers, insurance companies, and social workers.

Required qualifications

• Hindi / Gujarati / Punjabi and English Bilingual- spoken and written required
• Must be a Nationally Certified Medical Assistant
• Active certification as a Medical Assistant from a nationally accredited institution (NHA, AAMA, NCCT, NAHP, etc)
• Strong knowledge of medical terminology, procedures, and diagnoses
• Excellent verbal and written communication skills
• Demonstrated ability to interact with patients empathetically
• Keen eye for detail
• Effective organizational skills
• Familiarity with electronic health records (EHR) systems and computer proficiency
• High level of professionalism, integrity, and ethical conduct
• Ability to work collaboratively in a fast-paced environment
• Must speak and write English and at least 2 of Hindi, Gujarati, or Punjabi fluently

About the company

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.