Certified Medical Assistant (Remote Care Partner)

The role

You will create and track patients' care plans and accompany them in their healthcare journey. You will support patients across multiple medical practices in a float pool environment.

What you will do

• Regularly engage with patients and track their adherence to their care plans.
• Closely monitor patients' device readings and dig into any out-of-bounds values.
• Maintain meticulous records of patient interactions and program details.
• Stay up to date on the latest regulations and compliance standards for CCM/RPM services.
• Ensure all patient enrollments adhere to legal and ethical standards.
• Monitor and track care performance, striving to meet or exceed goals.
• Support patients across multiple medical practices, adapting to different workflows, teams, and patient populations.
• Transition seamlessly between practices based on operational needs while maintaining consistent care quality.

Required qualifications

• National Certification in Medical Assisting.
• Residence in the US.
• Strong written and verbal communication skills.
• Empathy and the ability to connect with patients and their families.
• Basic knowledge of chronic health conditions and their management.
• Highly adaptable and comfortable working across different medical practices and teams.
• Strong interpersonal and communication skills, with the ability to communicate clearly and naturally with colleagues.
• Reliable, flexible, and comfortable working in a float pool environment.
• Comfortable using technology for documentation and communication.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Nice to have

• Bilingual proficiency in English and an additional language.

Benefits

• paid training

Before you apply

• National certification in Medical Assisting from AAMA, NHA, NCCT, NAHP, or similar is a hard job requirement.
• Single-state certifications, diplomas, or completion certificates do not qualify.
• Please attach your Medical Assistant certificate.
• Only short-listed candidates are contacted for a screening call.

About the company

Medsien is a provider of Care Management and Pain Management services to medical practices across the United States. Based in San Francisco, the company aims to reimagine remote care management.