Remote Certified Medical Assistant- Bilingual Spanish

The role

You will assist patients in enrolling into various healthcare programs. You will act as a Care Partner by conducting consultations, assessing eligibility, and providing continuous support to patients.

What you will do

• Guide patients through the enrollment process for healthcare programs.
• Evaluate patient eligibility for specific healthcare programs.
• Conduct comprehensive consultations with patients.
• Document patient information and enrollment details in electronic health records.
• Monitor enrollment progress and communicate with patients.
• Provide patients with explanations regarding healthcare programs.
• Adhere to privacy regulations such as HIPAA.
• Stay informed about changes to healthcare programs.
• Work with healthcare providers, insurance companies, and social workers.

Required qualifications

• Active certification as a Medical Assistant from a nationally accredited institution (NHA, AAMA, NCCT, NAHP, etc).
• Strong knowledge of medical terminology, procedures, and diagnoses.
• Excellent verbal and written communication skills.
• Ability to interact with patients empathetically.
• Attention to detail for enrollment applications and documentation.
• Organizational and time management skills.
• Familiarity with electronic health records (EHR) systems and computer proficiency.
• Professionalism, integrity, and ethical conduct.
• Ability to work collaboratively in a fast-paced environment.
• Must speak and write Spanish and English fluently.

About the company

Medsien is a provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.