Floor Lead (Retail) (Part-time)

The role

The Floor Lead drives store success by upholding customer service standards and fostering team development. This person manages daily operations, merchandising, and people management on the sales floor.

What you will do

• Lead by example and uphold expectations on Mejuri’s Steps of Selling.
• Maximize results and achievement of Key Performance Indicators.
• Ensure positive customer experience and promotion of services like piercing and engraving.
• Participate in monthly inventory and cycle counts.
• Support back of house flow for sales, phone sales, or BOPIS.
• Maintain organizational integrity of BOH, display inventory, and supplies.
• Use point-of-sale systems, inventory management software, and retail technology.
• Support mitigating internal, external and administrative loss of product.
• Maintain brand standards of visual presentation, cleanliness and functionality.
• Participate in the successful integration of new talent to store teams.

Required qualifications

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability to identify potential challenges and develop action plans.
• Ability to stand for 8 hours.
• Lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays.

Benefits

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program.
• Generous product discount!

About the company

Mejuri is a fine jewelry brand founded in 2015 that focuses on self-expression and responsible sourcing. The brand has a global retail footprint of over 58 stores worldwide.