Mejuri
Store Manager
Chestnut Hills, Massachusetts. Posted 4 months ago
The role
The Store Manager drives growth and awareness for Mejuri in their store and market. You will manage profit, customers, people, merchandising, and operations while leading and developing a team.
What you will do
- Drive revenue and exceed profitability targets
- Lead and train the team on the customer service model
- Maximize results and achievement of Key Performance Indicators
- Ensure positive customer experience and promotion of service offerings
- Partner with Operations for monthly inventory and cycle counts
- Manage back of house flow for sales and order fulfillment
- Maintain organizational integrity of BOH, supplies, and inventory
- Mitigate internal, external and administrative loss of product
- Ensure brand standards of visual presentation, cleanliness and functionality
- Oversee implementation of retail campaign signage and windows
Required qualifications
- Experience in high-volume retail environment
- Understanding of local market and requirements relevant to new store openings
- Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
- Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent
- Demonstrated understanding of service excellence in a consumer environment
- Excellent communication skills
- Deep local knowledge and informed of trends in retail
- Desire to work in a fast paced, entrepreneurial environment
Nice to have
- You have opened a store from scratch
- You have worked at a start-up or fast growing company
Benefits
- US & CA ONLY: Comprehensive medical, dental, and mental health coverage
- US ONLY: Opportunity to utilize 401(k) & commuter benefits plans
- UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and Pension program
- Paid time off including vacation and sick days
- 4 months of 80% parental leave salary top-up and personalized return to work plans
- Monthly retail bonus program
- Equity program
- Regular feedback via performance reviews
- A robust in-house retail learning program
- Generous product discount
About the company
Mejuri reimagines fine jewelry as a personal choice for self-expression. The brand has a growing global retail footprint of 58+ stores worldwide.