Dual Store Manager

The role

You will manage all aspects of profit, customer, people, merchandising, and operations in your store. You will lead teams, drive revenue, and ensure high levels of customer service and engagement.

What you will do

• Drive revenue and exceed profitability targets
• Lead and train the team on the customer service model
• Maximize results and achievement of Key Performance Indicators
• Ensure positive customer experience and promotion of services
• Partner with Operations for monthly inventory and cycle counts
• Manage back of house flow for sales and order fulfillment
• Maintain organizational integrity of BOH, inventory, and supplies
• Mitigate internal, external, and administrative product loss
• Oversee visual presentation, cleanliness, and functionality
• Manage hiring, onboarding, training, and scheduling of staff

Required qualifications

• Experience in high-volume retail environment
• Understanding of local market and requirements relevant to new store openings
• Financial management experience driving sales, interpreting data, managing payroll, and controlling expenses
• Exceptional leadership capabilities to attract, develop, and motivate talent
• Demonstrated understanding of service excellence in a consumer environment
• Excellent communication skills
• Deep local knowledge and informed of retail trends

Nice to have

• You have opened a store from scratch
• You have worked at a start-up or fast growing company

Benefits

• US & CA ONLY: Comprehensive medical, dental, and mental health coverage
• US ONLY: Opportunity to utilize 401(k) & commuter benefits plans
• UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and Pension program
• Paid time off including vacation and sick days
• 4 months of 80% parental leave salary top-up and personalized return to work plans
• Monthly retail bonus program
• Equity program
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount

About the company

Mejuri reimagines fine jewelry as a personal choice for self-expression. The brand has a growing global retail footprint of 58+ stores worldwide.