Mejuri
Seasonal Stylist (Retail) (Part-time)
London, UK. Posted 2 months ago
The role
You will be the first point of contact for customers, creating a warm experience by educating them on products and staying current on fashion trends. You will also support in-store operations, order fulfillment, and merchandising standards.
What you will do
- Lead by example and uphold expectations on Mejuri’s Steps of Selling
- Ensure positive customer experience and promotion of services like piercing and engraving
- Participate in back of house flow for order fulfillment and BOPIS
- Maintain organizational integrity of BOH, display inventory, and supplies
- Use point-of-sale systems and other retail technology
- Support in mitigating internal, external and administrative loss of product
- Ensure brand standards of visual presentation, cleanliness and functionality are upheld
- Validate the integrity of display forms, graphics, furniture, and decor items
- Build healthy relationships with people and establish a positive work environment
- Adhere to policies compliance practices
Required qualifications
- Ability to connect with customers in an authentic and warm way
- Strong verbal communication skills and active listening
- Ability to learn and retain relevant product knowledge
- Ability to think critically and solution in the moment
- Ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT
- Ability to pay attention to customer feedback and trends
- Great attention to detail
- Highly organized working style
- Strong sense of initiative
- Ability to work on the sales floor for extended periods of time
- History of successfully participating in and contributing to a positive team working environment
- Ability to learn to use point-of-sale systems and other retail technology
Benefits
- 40% Employee discount
- Contract Completion Bonus, $200 Mejuri Credit
- Monthly Retail Bonus Program
- Competitive Wages and Additional Incentives
- Opportunity for permanent employment based on individual performance and business needs
About the company
Mejuri reimagines fine jewelry as a personal choice for self-expression. The brand has a global retail footprint of 58+ stores worldwide.