Floor Lead (Retail) (Part-time)

The role

The Floor Lead joins the store leadership team to drive store success through customer service, team development, and daily operations. This role involves leading on the sales floor to meet KPIs and maintain brand standards.

What you will do

• Lead by example and uphold Mejuri’s Steps of Selling.
• Maximize results and achievement of Key Performance Indicators.
• Ensure positive customer experience and promotion of services like piercing and engraving.
• Participate in monthly inventory and cycle counts.
• Support back of house flow for sales, phone sales, or BOPIS.
• Maintain organizational integrity of BOH, display inventory, and supplies.
• Use point-of-sale systems and inventory management software.
• Support mitigating internal, external and administrative loss of product.
• Maintain brand standards of visual presentation, cleanliness and functionality.
• Participate in onboarding new talent and assessing performance against KPIs.

Required qualifications

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability to identify challenges and develop action plans.
• Ability to stand for 8 hours.
• Lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays.

Benefits

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program.
• Generous product discount!

About the company

Mejuri is a fine jewelry brand founded in 2015 that focuses on self-expression and responsible sourcing. The brand operates through online, app, and a global retail footprint of 58+ stores.