Lead Piercer- Future Opportunities

The role

The Piercing Lead oversees the piercing customer journey and manages all aspects of the piercing studio. This role involves providing piercing services, maintaining safety and hygiene standards, and driving studio profitability.

What you will do

• Oversee the piercing customer journey from greeting to aftercare education
• Manage all aspects of the piercing studio
• Maintain health and safety standards and studio cleanliness
• Ensure legal compliance including verifying identification and waivers
• Support inventory management and equipment ordering
• Provide expertise in piercing jewelry, materials, and sizing
• Style, stack, and suggest products for clients
• Build piercing appointment occupancy through promotion and education
• Maintain legislated paperwork and client record keeping
• Lead by example on the sales floor regarding customer experience

Required qualifications

• 2+ years experience with needle piercing
• Experience working with threadless jewellery
• Up to date with First Aid and Blood-borne Pathogens OSHA Certifications
• Experience working with an autoclave or statim
• Have or be registrable with local law enforcement or meet requirements by area for permits such as the Practitioner Registration, Blood-borne Pathogens, First Aid/CPR, Vaccination requirements etc.
• Understanding of local market piercing law requirements
• Strong knowledge of health and safety protocols surrounding piercing procedures
• Demonstrated understanding of service excellence in a consumer environment
• Excellent communication & customer service skills
• The desire to work in a fast paced, entrepreneurial environment

Nice to have

• experience selling product at a fast growing company

Benefits

• US & CA ONLY: Comprehensive medical, dental, and mental health coverage
• US ONLY: Opportunity to utilize 401(k) & commuter benefits plans
• UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and Pension program
• Paid time off including vacation and sick days
• 4 months of 80% parental leave salary top-up and personalized return to work plans
• Keep 100% of the tips earned
• Regular feedback via performance reviews
• Robust in-house retail learning program
• Generous product discount

About the company

Mejuri is a fine jewelry brand founded in 2015 that focuses on self-expression and personal choice. The brand operates through online, app, and a global retail footprint of over 58 stores.