Mejuri
Floor Lead (Retail) (Part-time)
London, UK. Posted a month ago
The role
The Floor Lead drives store success by upholding customer service standards, fostering team development, and ensuring daily operations execution. This role involves leading on the sales floor to maximize KPIs and maintain brand standards.
What you will do
- Lead by example and uphold Mejuri’s Steps of Selling
- Maximize results and achievement of Key Performance Indicators
- Ensure positive customer experience and promotion of services
- Participate in monthly inventory and cycle counts
- Support back of house flow for sales and order fulfillment
- Maintain organizational integrity of BOH, inventory, and supplies
- Use point-of-sale systems and inventory management software
- Support mitigating internal, external and administrative loss
- Maintain brand standards of visual presentation and cleanliness
- Participate in onboarding and assessing new talent
Required qualifications
- Experience in a high volume retail environment
- Adaptable with the ability to think creatively and quickly
- Excellent organization and analytical skills
- Critical thinking ability
- Ability to stand for 8 hours
- Lift up to 50 lbs
- Must be able to work evenings, weekends & holidays
Benefits
- Paid sick days
- Monthly retail bonus program
- Regular feedback via performance reviews
- A robust in-house retail learning program
- Generous product discount!
About the company
Mejuri is a fine jewelry brand founded in 2015 that focuses on self-expression and responsible sourcing. The brand has a global retail footprint of over 58 stores.