Stylist (Retail) (Part-time)

The role

A Stylist delivers a personalized shopping experience and acts as a trusted advisor to customers. You will guide customers in discovering jewelry while driving sales, conversion, and customer satisfaction metrics.

What you will do

• Uphold expectations on Mejuri’s Steps of Selling.
• Promote service offerings including piercing and engraving.
• Support back of house flow for sales, phone sales, or BOPIS.
• Maintain organizational integrity of BOH inventory and supplies.
• Use point-of-sale systems and retail technology.
• Support mitigating internal, external and administrative loss of product.
• Escalate opportunities, gaps, risks and roadblocks to leadership.
• Ensure brand standards of visual presentation, cleanliness and functionality.
• Validate integrity of display forms, graphics, furniture, and decor.
• Build healthy relationships and adhere to policy compliance practices.

Required qualifications

• Ability to connect with customers in an authentic and warm way.
• Strong verbal communication skills and active listening.
• Ability to learn and retain relevant product knowledge.
• Ability to think critically and solution in the moment.
• Ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
• Ability to pay attention to customer feedback and trends.
• Great attention to detail.
• Highly organized working style.
• Strong sense of initiative.
• Ability to work on the sales floor for extended periods of time.
• History of contributing to a positive team working environment.
• Ability to use or learn point-of-sale systems and retail technology.

Benefits

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program.
• Generous product discount!

About the company

Mejuri reimagines fine jewelry as a personal choice for self-expression. The brand operates through online, app, and a global retail footprint of 58+ stores.