Mejuri
Assistant Store Manager
Westfield UTC, San Diego. Posted 13 days ago
The role
You will support the Store Manager in overseeing store performance, driving sales, and ensuring an excellent customer experience. You will partner across business areas including operations, inventory control, and merchandising.
What you will do
- Lead by example and validate the quality of the in-store customer experience.
- Maximize results and achievement of Key Performance Indicators.
- Ensure positive customer experience and promotion of services offerings.
- Partner with Operations teams to hold successful inventory and cycle counts.
- Manage the back of house flow to support in-store sales, phone sales or BOPIS.
- Maintain organizational integrity of BOH including display inventory, sellable inventory, packaging, and supplies.
- Mitigate internal, external and administrative loss of product.
- Ensure Mejuri brand standards of visual presentation, cleanliness and functionality are upheld.
- Monitor assortment performance to create a productive sales environment.
- Execute and participate in the implementation and maintenance of retail campaign signage and windows.
Required qualifications
- Awareness of local market and requirements relevant to new store openings.
- Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
- Strong leadership skills with experience supporting, coaching, and motivating a team.
- Solid understanding of what great customer experience looks like.
- Excellent communication skills.
- Desire to work in a fast paced, entrepreneurial environment.
Nice to have
- Leadership experience in a high-volume retail environment.
- Opened a store from scratch, in partnership with a Store Manager.
- Worked at a start-up or fast growing company.
Benefits
- US & CA ONLY: Comprehensive medical, dental, and mental health coverage.
- US ONLY: Opportunity to utilize 401(k) & commuter benefits plans.
- UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and Pension program.
- Paid time off including vacation and sick days.
- 4 months of 80% parental leave salary top-up and personalized return to work plans.
- Monthly retail bonus program.
- Equity program.
- Regular feedback via performance reviews.
- A robust in-house retail learning program.
- Generous product discount!
About the company
Mejuri reimagines fine jewelry as a personal choice rooted in self-expression. The brand has a growing global retail footprint of 58+ stores worldwide.