Stylist (Retail) (Part-time)

The role

A Stylist delivers a personalized shopping experience and acts as a trusted advisor to customers. You will guide customers in discovering jewelry while driving sales, conversion, and customer satisfaction metrics.

What you will do

• Uphold expectations on Mejuri's Steps of Selling
• Promote service offerings including piercing and engraving
• Drive key performance metrics such as OPH, SPH, and NPS
• Support back of house flow for sales, phone sales, or BOPIS
• Maintain organizational integrity of BOH inventory and supplies
• Use point-of-sale systems and retail technology
• Support mitigating internal, external and administrative loss of product
• Escalate opportunities, gaps, risks and roadblocks to leadership
• Ensure brand standards of visual presentation, cleanliness and functionality
• Build healthy relationships and adhere to policy compliance practices

Required qualifications

• Ability to connect with customers in an authentic and warm way
• Strong verbal communication skills and active listening
• Ability to learn and retain relevant product knowledge
• Ability to think critically and solution in the moment
• Ability to meet and exceed key performance indicators
• Ability to pay attention to customer feedback and trends
• Great attention to detail
• Highly organized working style
• Strong sense of initiative
• Ability to work on the sales floor for extended periods of time
• History of contributing to a positive team working environment
• Ability to use or learn point-of-sale systems and retail technology

Benefits

• Paid sick days
• Monthly retail bonus program
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount!

About the company

Mejuri reimagines fine jewelry as a personal choice for self-expression. The brand operates through online, app, and a global retail footprint of over 58 stores.