Business Continuity Management Lead

The role

The BCM Lead will build and lead an enterprise-wide continuity program to prepare for becoming a bank. This leader will establish standards, coordinate BCM across the organization, and manage the enterprise framework, coordination, oversight, and reporting.

What you will do

• Develop and implement Mercury’s enterprise BCM framework, policies, standards, governance, and operating model.
• Partner with business owners to identify critical services and conduct business impact analyses.
• Establish recovery time objectives (RTOs) and recovery point objectives (RPOs).
• Set standards for continuity plans and recovery procedures.
• Coordinate business continuity with technology disaster recovery, incident response, and crisis management.
• Design and lead a risk-based exercise program.
• Partner with Third-Party Risk Management to assess critical provider recovery capabilities.
• Embed continuity considerations into new products and technology implementations.
• Establish metrics and reporting for management visibility.
• Build and lead a growing BCM team, including hiring and developing analysts.

Required qualifications

• 10+ years of experience in business continuity management, operational resilience, disaster recovery, or a related discipline within a fintech, financial institution, technology company, or other high
• Demonstrated experience building or materially enhancing an enterprise BCM program, including governance, implementation, testing, and reporting.
• Strong skills in business impact analysis, critical-service identification, dependency mapping, and recovery objective development.
• Experience developing actionable continuity plans and leading exercises that test recovery assumptions and expose gaps.
• Sufficient technical fluency to work with Engineering on cloud services, system dependencies, data recovery, and technology disaster recovery.
• Working knowledge of third-party risk management, including assessing critical vendor recovery capabilities, contingency arrangements and concentration risk.
• Proven ability to drive cross-functional remediation through influence.
• Excellent written and verbal communication skills.
• Experience managing a team of Business Continuity analysts.

Nice to have

• Familiarity with banking supervisory expectations for business continuity, and operational resilience.
• Experience operating in a company-building or bank-building environment.
• Familiarity with recognized continuity standards, such as ISO 22301, and BCM tools for plan management, exercises, and issue tracking.
• Relevant professional certification, such as CBCP or MBCI.

Benefits

• Base salary
• Equity (stock options/RSUs)
• Benefits

About the company

Mercury is a fintech company. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC.