MHI Talent Solutions | Senior Manager, Business Systems

The role

The Senior Manager, Business Systems will act as the NetSuite owner to drive adoption, system improvements, and prepare for future growth. You will build the systems function from the ground up and own NetSuite and its integrations.

What you will do

• Craft the NetSuite Roadmap by working with stakeholders and contractors.
• Spend time in facilities and warehouses to understand material movement and document system workflows.
• Publish a roadmap of changes tied to measurable outcomes.
• Implement changes with a focus on adoption, pre-deployment training, and post-deployment audits.
• Monitor the system and integrations including Hubspot, DocuSign, and Stripe.
• Work with the Engineering team to support customer-facing experiences.
• Define how systems work gets done and develop feedback loops.
• Write and run the integration playbook for bringing new companies onto NetSuite during acquisitions.

Required qualifications

• 5+ years in business systems or ERP administration within a physical product company.
• Fluent in Netsuite back end architecture (SuiteScripts and Custom Builds) and front end experience.
• Experience rolling out system and process changes to people who do not sit at desks.
• Ability to run discovery conversations with non-technical stakeholders.
• Experience managing NetSuite across multiple locations and business units.
• Experience working on a WMS (receiving, bin and lot tracking, picking & packing, mobile scanning, label printing).
• Experience building and maintaining integrations in NetSuite.
• Ability to read and debug SuiteScript 2.x.

Nice to have

• Experience at lumber or forest products businesses
• NetSuite WMS

About the company

The client is a modern American wood manufacturer, distributor, and technology company connecting and modernizing the wood economy. They use technology to match supply to demand across a fragmented industry.