Collections Specialist

About the job

The Collections Specialist is responsible for managing overdue accounts, ensuring timely payments from customers, and supporting accurate cash application activities. They contact clients to follow up on outstanding invoices, negotiate payment plans, resolve billing issues, and assist with allocating customer payments against open invoices. They also maintain accurate records of collection efforts, collaborate with internal teams to address disputes, and ensure compliance with company policies and regulations. Their goal is to minimize bad debt and improve cash flow for the organization. Responsibilities: - Monitor accounts receivable aging and proactively follow up on overdue invoices. -…