Account Manager, Strategic Partner Accounts

The role

You will drive client retention, growth, and value realization across a portfolio of global enterprise clients. You will own renewal and expansion revenue targets and deliver proactive engagement to ensure clients achieve business outcomes.

What you will do

• Own a defined portfolio renewal and growth target
• Develop and execute account-specific renewal strategies
• Maintain accurate renewal forecasts and pipeline visibility
• Lead renewal and contract negotiations including procurement engagement
• Identify upsell and consulting opportunities through structured discovery
• Own end-to-end Success Plans aligned to client business objectives
• Deliver proactive, structured engagement plans across assigned accounts
• Facilitate training sessions and workshops to drive platform adoption
• Monitor account health using usage, engagement, and feedback signals
• Partner with internal teams to deliver client outcomes

Required qualifications

• 5+ years’ experience managing enterprise or global client relationships
• Demonstrated experience owning or contributing to renewals, revenue targets, or quota achievement
• Experience in complex, multi-stakeholder environments
• Proven capability in contract negotiation, objection handling, and closing deals
• Familiarity with customer success methodologies and value-based engagement models
• Experience managing large, matrixed, multi-divisional global accounts
• Client-focused mindset
• Commercial accountability
• Strategic thinking and analytical capability
• Negotiation skills
• Executive presence
• Strong discovery skills

Benefits

• medical/dental/vision insurance
• flexible spending accounts
• health savings accounts
• employer paid life and disability insurance
• 401(k) with employer match
• paid time off
• flexible working hours
• ClassPass subsidy
• mental health benefit through Modern Health
• paid volunteer time off
• paid birthday leave
• paid parental leave

About the company

Mintel is a global market intelligence agency that helps businesses understand people, markets, and what comes next. They combine expert understanding with advanced technology to help organizations make smarter decisions.