Channel Account Manager

The role

The Channel Account Manager owns the business side of day to day partner relationships. This role involves growing usage, adding new services, and enabling partners to sell with confidence across a global portfolio.

What you will do

• Own the business relationship as the day to day commercial contact.
• Keep the renewal calendar clean with no lapses.
• Drive upsell and cross sell to ramp volume and attach additional services.
• Engage new partners from first contact through ramp.
• Enable partner sellers with assets, tools, joint selling support and sales training.
• Run business reviews and build account plans.
• Act as the liaison to Product and Engineering for partner requests and feedback.
• Hand off pricing, contracts and structural issues to the Head of Channel.
• Route technical questions to the Technical CSM.

Required qualifications

• 5+ years in channel, partner or account management in B2B technology or SaaS, with identity verification, fraud or a similar industry experience.
• Demonstrated success in developing new business opportunities, acquiring partners, or expanding channel networks.
• Experience growing revenue within existing partner accounts through upselling, cross-selling, and strategic account development.
• Track record of growing usage and closing upsell and cross sell with existing partners.
• Experience enabling partner sales teams through training, materials and joint selling.
• Experience closing new channel partners.
• Comfortable managing sales pipelines, forecasts, and commercial activities using CRM tools.
• Ability to work independently across several regions and time zones.

Nice to have

• Experience in identity verification, fraud prevention, KYC, authentication, AML, or related technology sectors.
• Familiarity with OEM, white-label, embedded technology, or reseller partnership models.
• Experience developing partnerships across international markets, particularly LATAM, APAC, EMEA, or MEA.
• Experience collaborating with technical customer success, solutions engineering, or product teams.

Benefits

• High-performing, people-first culture
• Flexible work arrangements
• Unlimited PTO
• Region-specific benefits
• Equity

About the company

Microblink is the Identity Intelligence OS that establishes Know Your Actor. In 2025, Microblink processed 2.9 billion identities across 195+ countries.