Community Manager of Supportive Housing (Jessie Street Terrace)

The role

The Community Manager of Supportive Housing oversees daily property operations for residents with complex needs. This role manages fiscal responsibilities, regulatory compliance, facilities, risk, and onsite staff.

What you will do

• Build positive, professional relationships with residents.
• Partner with MidPen Resident Services to connect residents with resources.
• Manage resident communications and resolve conflicts.
• Oversee daily operations for one or more properties.
• Collect rent and security deposits and manage delinquent accounts.
• Ensure accurate reporting for program certifications and compliance reviews.
• Coordinate emergency preparedness plans.
• Manage incident reports involving resident safety, property damage, or employee accidents.
• Supervise onsite staff and provide performance reviews.
• Conduct regular property inspections and monitor curb appeal.

Required qualifications

• Three years of multi-family residential management experience, including two years in Affordable Housing or an equivalent combination of education and relevant experience
• One year of supervisory experience required
• Certification as a Tax Credit Specialist or Certified Occupancy Specialist (or ability to obtain within six months)
• Knowledge of Fair Housing laws
• Completion of FHA certification within the first 60 days
• Strong interpersonal skills to work with high-needs populations
• Proficiency in Microsoft Office Suite and property management software such as RealPage
• Ability to manage complex situations and maintain professional boundaries
• Excellent written and verbal communication skills
• Valid California Driver’s License
• Proof of current auto insurance
• Reliable transportation

Nice to have

• Experience within Supportive Housing

Benefits

• Health Insurance
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

About the company

MidPen develops affordable housing, provides professional property management, and coordinates onsite support programs. They are active in 12 Northern California counties.