Community Manager (Mission Gateway)

The role

You will oversee the daily operations of one or more affordable housing properties. You will lead a small team and ensure fiscal responsibility, regulatory compliance, and resident services.

What you will do

• Supervise property staff and conduct performance reviews while providing ongoing coaching and development
• Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management
• Ensure compliance with all regulatory requirements including Fair Housing, HUD, TCAC, and local regulations
• Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs
• Process resident applications, re-certifications, and lease renewals while maintaining accurate property files and waitlists
• Build partnerships with local community groups, government officials, and safety professionals
• Implement risk management protocols including emergency preparedness procedures and incident reporting
• Market available units according to approved plans and ensure unit turnovers are completed within established timeframes
• Perform other duties as assigned

Required qualifications

• Associate degree with three years of multi-family residential management experience including minimum two years in affordable housing, or equivalent combination of education and experience
• One year of supervisory experience with demonstrated ability to lead and develop staff
• Current knowledge of Fair Housing laws
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and RealPage property management software
• Strong written and verbal communication skills with ability to interpret regulatory documents and procedures
• Commitment to MidPen's mission and ICARE values (Integrity, Collaboration, Accountability, Respect, Excellence)

Nice to have

• Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense

Benefits

• Health Insurance
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

Before you apply

• Ability to pass FHA test within first 60 days

About the company

MidPen builds communities that change lives by providing safe, affordable housing of high quality. They develop affordable housing, provide professional property management, and coordinate onsite support programs.