Assistant Community Manager (Carroll Inn)

The role

The Assistant Community Manager supports daily property operations including fiscal management, compliance, facilities, risk management, and resident relations. This role reports to the Community Manager.

What you will do

• Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list
• Assists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviews
• Issues notices, schedules vacancies, prepares, and monitors turnover forms
• Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits
• Inspects property and identifies maintenance and security issues
• Supports working relationships with local law enforcement and emergency agencies
• Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner
• Maintains resident and property files without compromising confidential information
• Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings
• Performs other duties as assigned

Required qualifications

• Proficient in MS Office and/or RealPage software
• Strong verbal and written communication skills
• Excellent customer service with measurable outcomes
• Able to work independently and collaboratively with minimal supervision
• Highly organized and detail oriented
• Committed to the mission and values of MidPen Services and MidPen Housing
• Desk-based computer work with frequent sitting
• Occasional standing, walking, reaching overhead, filing, and lifting or moving items up to 15 pounds
• Rarely requires bending, squatting, or kneeling
• High School diploma or GED and one year of residential property management, customer service or administrative experience, or an equivalent combination of education and relevant experience

Benefits

• Health Insurance
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

About the company

MidPen develops affordable housing, provides professional property management, and coordinates onsite support programs. They are a non-profit active in 12 Northern California counties.