Manager, Quality Operations Engineer

The role

You will serve as the oversight lead for facility quality strategy, compliance execution, and cross-functional performance. You will manage the FSQA Supervisor and drive continuous improvement projects to ensure adherence to quality standards.

What you will do

• Manage, coach, and mentor the Food Safety & Quality Assurance Supervisor
• Audit picking, packing, shipping, and sanitation processes on the warehouse floor
• Lead site investigations into internal errors and customer complaints
• Partner with Inbound and Inventory Control teams to establish acceptance parameters
• Lead critical site CAPA and validation activities
• Develop, review, and deploy Standard Operating Procedures and Work Instructions
• Act as project lead for new quality initiatives and validation activities
• Utilize Statistical Process Control and trend data to interpret quality signals
• Maintain adherence to GMPs and sanitation standards
• Direct preparation and maintenance of Food Safety and Quality Plans

Required qualifications

• Bachelor’s degree in Engineering (Industrial, Mechanical, Manufacturing), Food Science, Supply Chain, or a related technical field
• 3–5 years of experience in a Quality Assurance, Continuous Improvement, or Process Engineering role within a manufacturing, food production, or high-volume fulfillment environment
• Strong proficiency in Data Analysis and Statistical Process Control
• Experience with Project Management methodologies
• Knowledge of Lean Six Sigma principles
• Familiarity with FDA, USDA-AMS & FSIS, GFSI, FSMA regulations
• HACCP Certified
• SQF Practitioner Certified
• Exceptional communication skills
• Ability to spend 50% of time on the warehouse floor in cold environments (36°F and below)

Nice to have

• Green Belt
• Experience implementing or maintaining SQF, BRC, or ISO 9001 systems
• Spanish

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k)
• Annual Misfits grocery box credit of $1200 paid in weekly installments
• Life insurance
• Paid vacation time
• Paid holidays
• Paid sick days
• Commuter benefits

About the company

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. They deliver organic produce, meats, seafood, and other grocery items to nearly every zip code in 48 states.