Senior Operations Manager

The role

You will lead inbound warehouse operations, inventory management, and material flow within a food-based Fulfillment Center. You will oversee receiving, inventory control, and replenishment while driving process improvements and managing large teams.

What you will do

• Maintain a Safety-First culture and meet site environmental, health, quality and safety performance metrics.
• Serve as the site primary Safe Quality Food Practitioner and member of the Food Safety and Crisis Management Team.
• Maintain system integrity, validate compliance records, and ensure audit readiness.
• Oversee day-to-day operations in the FC and prepare operating reports.
• Lead receiving, inventory control, replenishment, and inbound warehouse operations.
• Drive inventory accuracy through cycle count programs, audits, and root cause analysis.
• Oversee daily receiving operations including unloading, inspection, and documentation.
• Develop and implement inventory management strategies to optimize space and efficiency.
• Lead and motivate teams across receiving, inventory control, warehouse operations, and shipping.
• Analyze operational and inventory data to identify trends and improve performance.

Required qualifications

• Previous leadership experience in warehouse, distribution, logistics, inventory management, or supply chain operations.
• Strong experience managing receiving, inventory control, cycle counting, inventory reconciliation, and warehouse management systems (WMS).
• Knowledge of inventory management best practices, warehouse operations, and supply chain processes.
• Familiarity with regulatory requirements for food manufacturing, warehousing, and distribution environments.
• Experience conducting root cause analysis investigations and implementing corrective actions.
• Strong analytical and problem-solving skills.
• Proven ability to lead, develop, and motivate large teams in a fast-paced environment.
• Experience driving process improvements and implementing operational efficiencies.
• Excellent communication, team-building, and stakeholder management skills.
• Ability to adapt to changing priorities, delegate effectively, and manage multiple priorities simultaneously.
• Strong conflict resolution and decision-making abilities.
• Able to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation.

Nice to have

• Lean Six Sigma, PMP, TPM or other relevant certifications
• 5+ years plant operations experience
• 5+ years manufacturing experience

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k)
• Annual Misfits grocery box credit of $1200 paid in weekly installments
• Life insurance
• Paid vacation time
• Paid holidays
• Paid sick days
• Commuter benefits

About the company

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. The company delivers organic produce, meats, seafood, and other grocery items to nearly every zip code in 48 states.