Hospice Account Manager

The role

You will build and keep relationships with physicians, hospitals, and other referral sources to generate hospice referrals. You will also act as the main liaison between referral partners, patients, families, and the hospice clinical team.

What you will do

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals on hospice services, eligibility, and early referrals.
• Conduct sales calls, presentations, and community education events.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Respond to referral partner needs with excellent customer service and follow-up.
• Work with hospice intake and admissions teams to ensure smooth transitions for new patients.
• Keep detailed records of sales activity, referral trends, and market feedback in CRM or sales tracking tools.
• Develop and implement marketing plans, help set agency volume projections, and monitor resources within budget.
• Provide strategic planning input and track markets, payors, referral sources, and competitors.
• Meet or exceed monthly, quarterly, and annual sales goals.

Required qualifications

• Minimum two (2) years of healthcare sales, business development, or account management experience.
• Proven track record of meeting or exceeding sales goals.
• Strong communication, relationship-building, and public speaking skills.
• Highly motivated, goal-oriented, and able to work independently in the field.
• Valid driver's license, reliable insured vehicle, and ability to meet organization driving requirements.

Nice to have

• Bachelor's degree in business, marketing, healthcare administration, or a related field; equivalent work experience is considered.
• Hospice, home health, or senior care experience.
• Knowledge of hospice philosophy and services.

Benefits

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition reimbursement
• Relocation assistance
• Medical, dental, and vision insurance (30+ hours per week)
• Flexible Spending and Health Savings Accounts (30+ hours per week)
• Disability, life, and AD&D insurance (30+ hours per week)
• Pet insurance (30+ hours per week)

Before you apply

• Requires a valid driver's license and a reliable insured vehicle.
• Applicants from veteran and military-connected backgrounds are encouraged to apply.
• By applying, you consent to receive calls, emails, and texts about your application; reply STOP to opt out of texts.

About the company

Mission Healthcare is a home health and hospice company operating in seven states, described as the largest in the western United States. It states its core values as Compassion, Accountability, Respect, Excellence and Service (CARES).