Hospice Account Manager (Rancho Cucamonga/Ontario/West IE Area)

The role

The Hospice Account Manager develops and maintains relationships with referral sources to generate hospice referrals. This role involves conducting sales calls, presentations, and community education events to promote hospice services.

What you will do

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
• Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
• Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
• Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
• Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
• Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s ma
• Meet or exceed monthly, quarterly, and annual sales goals as assigned.

Required qualifications

• Minimum two (2) years of healthcare sales, business development, or account management experience
• Proven track record of meeting or exceeding sales goals.
• Strong communication, relationship-building, and public speaking skills.
• Highly motivated, goal-oriented, and able to work independently in the field.
• Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements.

Nice to have

• Bachelor’s degree in business, marketing, healthcare administration, or related field
• hospice, home health, or senior care experience
• Knowledge of hospice philosophy and services

Benefits

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Relocation Assistance
• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

About the company

Mission Healthcare is the largest home health and hospice company in the western United States, located in seven states. They provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum.