Home Health Scheduling Lead

The role

The Home Health Scheduling Lead assists with scheduling coverage and maintains the master scheduling coverage calendar. This role involves supporting training for new coordinators and coordinating field staff schedules to support productivity.

What you will do

• Assist with scheduling coverage and back-fill coverage, including weekend needs.
• Maintain the master scheduling coverage calendar.
• Support training and onboarding of new scheduling coordinators, including assigning orientation coaches.
• Monitor branch workflow, coordination notes, and scheduling reports.
• Collect clinician schedules from branch directors by established monthly deadlines.
• Confirm and communicate weekend on-call information to branches by established weekly deadlines.
• Maintain accurate master zip code lists by branch as staffing changes occur.
• Coordinate field staff schedules to support productivity and appropriate patient coverage.
• Partner with clinicians to coordinate caseloads and determine appropriate visit coverage by discipline.
• Respond to patient scheduling inquiries when branch schedulers are unavailable.

Required qualifications

• At least 5 years work experience in Home Health Scheduling.
• Leadership and management oversight experience in Home Health Scheduling.
• Advanced Microsoft Office skills including, Excel, Outlook, Power-Point, and Word.
• Knowledge of federal and state laws and industry practices.
• Adept knowledge of Home Health Scheduling, and HCHB best practices.
• Strong leadership, initiative, analytical, critical thinking, and problem-solving skills.
• Excellent verbal, written and presentation skills.
• Ability to resolve conflicts between individuals with successful outcomes.

Benefits

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Relocation Assistance
• Medical, dental, and vision insurance (for employees regularly scheduled 30+ hours per week)
• Flexible Spending & Health Savings Accounts (for employees regularly scheduled 30+ hours per week)
• Disability, life, and AD&D insurance (for employees regularly scheduled 30+ hours per week)
• Pet insurance (for employees regularly scheduled 30+ hours per week)

Before you apply

• Internal Only posting

About the company

Mission Healthcare is the largest home health and hospice company in the western United States, located in seven states. They provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum.